Last updated

25 March 2026

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vBrief Ltd — Web Application Accpetable Use Policy

The acceptable use policy applies where a SaaS Agreement has been entered into between vBrief Ltd and a client entity (Client). References within this policy will refer to that agreement. For any queries relating to this information, please speak to your employer.

1 - RELATIONSHIP TO THE SAAS AGREEMENT

(a) This Acceptable Use Policy (AUP) applies to use of the Solution under the SaaS Agreement entered into between vBrief Ltd (vBrief – Company Number: 16079850) and the client entity identified in the applicable Order Form (Client).

(b) This AUP is incorporated by reference into the SaaS Agreement. The Client is responsible for ensuring that all Users it authorises to access the Solution comply with this AUP.

(c) Capitalised terms not defined in this AUP have the meaning given in the SaaS Agreement. Any dispute arising out of or in connection with this AUP will be dealt with under the dispute resolution provisions of the SaaS Agreement.

(d) If the Client’s licence to the Solution ends or is terminated, your access to the Solution shall also end.

2 - CHANGES TO THIS AUP

vBrief may update this AUP from time to time in accordance with the SaaS Agreement. Please read this policy carefully. The Client is responsible for ensuring that its Users are made aware of, and comply with, this AUP as a condition of using the Solution.

3 - GENERALLY

(a) You are responsible for ensuring any persons and users that you authorise or give access to use the Solution are made aware of and comply with this policy.

(b) You are responsible for maintaining appropriate security over User access (including your identity provider and SSO configuration, credential management, and access controls)..

(c) You are responsible for ensuring your compliance with all applicable laws, including for example laws that place additional obligations on you or professional obligations relevant to your use case.

(d) All material generated by the Solution (Outputs) must be reviewed and verified by an appropriately qualified professional before being relied on, or shared.

(e) As the Solution utilises artificial intelligence technology including but not limited to large language models and other similar technologies (AI) to help generate some Outputs, the Outputs may not be accurate or complete.

4 - PROHIBITED USE

Unless agreed in writing, the Solution may not be used for:

(a) Illegal, harmful, fraudulent, or infringing activity.

(b) Attempting to gain unauthorised access to accounts, data, systems, or networks; probing/scanning; bypassing authentication; sharing/trading credentials.

(c) Introducing malware or otherwise interfering with the service (including DoS), defeating rate limits, or running unauthorised load/performance tests.

(d) Using the service to extract data or outputs at scale (scraping/bulk harvesting) to build, train, or improve competing products, services, or models, or to replicate core functionality.

(e) Reverse engineering, decompiling, model/feature extraction, or attempting to discover source code or underlying components (except where non-excludable by law).

(f) The Solution may only be accessed through its provided user interfaces and authorised APIs. Automated access, scripting, scraping, or any programmatic use of the Solution other than through documented and authorised APIs is prohibited without vBrief's prior written consent.

(g) Uploading/storing highly sensitive data (e.g., special category data) unless expressly permitted in writing and supported by agreed safeguards; storing passwords, API keys, payment card data, or similar credentials.

(h) Uploading, sharing, or using third-party content or personal data without the necessary rights, authority, and notices.

(i) Using any integrations or connected accounts to intercept, harvest, or monitor third-party communications without proper authority; connecting shared accounts/mailboxes without authorisation.

(j) Circumventing licence limits (e.g., seats/usage), sublicensing/reselling, or granting access to unauthorised third parties except as expressly permitted by the customer’s account controls.

(k) Publishing or disclosing benchmarks, security test results, or comparative performance claims about the service without prior written consent.

(l) any other purpose that vBrief reasonably determines is unlawful, materially harmful to the Solution, or materially interferes with other customers’ use of the Solution.

5 - PROHIBITED CONTENT AND MATERIAL

You may not use the Solution to store, link, publish, obtain or transmit any content or material that is unlawful, or that vBrief reasonably considers likely to be unlawful or materially harmful to others (for example, content that is):

(a) excessively violent;

(b) sexually violent;

(c) incites violence, threatens or implies violence, or contains harassing content or hate speech;

(d) defamatory, misrepresents a person or violates a person’s privacy;

(e) unlawfully disclosing Confidential Information;

(f) pornography, child pornography or bestiality;

(g) promotes, assists, or contains detailed instructions for the committing of, crime or any other form of illegal activity

(h) infringes Intellectual Property Rights;

(i) spreads viruses and any other type of malicious programs; or

(j) otherwise malicious or fraudulent.

6 - FAIR USE

(a) The Solution may not be used in any manner that compromises the availability, performance, or security of the Solution for other customers.

(b) Any usage limits, overage handling, and related commercial terms are as set out in the applicable Order Form and the SaaS Agreement.

7 - NON-COMPLIANCE AND REMEDY

(a) vBrief may monitor the use of the Solution by you to determine your compliance with this policy. Any monitoring will be done in accordance with vBrief’s privacy policy available here: https://vbrief.ai/app/privacy.

(b) vBrief will act reasonably in determining whether a breach of this AUP has occurred.If you are, or vBrief suspects you may be, in breach of this policy, vBrief may, at its discretion, suspend or terminate your Solution, and if required by law, will report you to the authorities.

(c) If access is suspended or terminated for breach of this AUP, data access, export and deletion will be handled in accordance with the SaaS Agreement and (where applicable) the Data Processing Schedule.

8 - DEFINITIONS

Capitalised terms used in this AUP have the meanings given to them in the SaaS Agreement. For the purposes of this AUP:

(a) "Client Data" has the meaning given in the SaaS Agreement (and any reference to "Your Data" shall be construed accordingly).

(b) References to "you" and "your" refer to the Client and, where the context requires, its Users.